We at kammofashion know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

WHEN WILL I RECEIVE MY ORDER?

Once you’ve placed the order with us, the product is dispatched to you within 3 to 5 working days. (We are closed on Sunday/Public Holidays as the Courier Services are not available)

• The shipping duration will vary from 1-5 days depending upon the location. 
• Free shipping is available in subject to a minimum order value of ₹999. A charge of ₹59 /- will be applied to all orders below ₹999/-
• The whole order amount including any delivery charges will be refunded if the order is damaged, lost or undelivered to your preferred location. 
• We do not ship the same day/next day or in any urgent manner. Please avoid placing orders if you need the products urgently unless you are in Mumbai, Maharashtra, India.

HOW DO I KNOW IF MY ORDER IS DISPATCHED?

• We provide you with a tracking number and a link to track to your order via E-mail once the order is dispatched, we request you to take the responsibility to carefully track your order till its delivery. 
• We do not have a personal delivery system or team who can call you in advance before delivering a product and we absolutely cannot decide the specific time period the package has to be delivered. We use courier services like DTDC, Professional, etc. to do the delivery and it’s entirely unto the particular service/delivery staff when it comes to the delivery. We have no authority over their service and timings. 
• In case it has been delivered at your address, but it was collected by security staff, House help, neighbour etc. We do not have any guarantee regarding such cases As There will be no advance call or communication from the courier companies while delivering your order, so kindly track your order regularly to receive with no hassles. 
• Shipping Updates are given only via email. There shall be no calls made regarding the same. 

WHAT IF I RECEIVE MY PARCEL IN AN OPENED CONDITION?

• We ship our packages inside an anti-tamper plastic sealed pouches,
• If you feel that your package was opened/tampered with, please don’t accept delivery. Always check the outside cover for the package. Look out for any torn corners. In case of such unfortunate event, kindly return it back to the delivery staff and mention it has been tampered with and also take pictures of the same.